April 2021

Electric Company Smart Meter Deployments: Foundation for a Smart Grid (2021 Update)

Adam Cooper, Mike Shuster, and Joseph Lash

This report highlights how electric companies had installed 99 million smart meters as of year-end 2019 and are using smart meter data, underlying communication systems, and technology to support customers during the COVID-19 pandemic, engage customers in programs to shift and shape their energy use, support clean energy goals, and enhance energy grid resiliency and operations during severe weather events. We estimate that 107 million smart meters were deployed by end of 2020, covering 75 percent of households, and the 115 million smart meters will be deployed by end of 2021.

April 2021

Electric Companies Are Committed to a Clean Energy Future: 10 Things You Should Know

Electric companies are committed to investing in a clean energy future.  In 2020, 40 percent of all electricity generated nationwide came from clean, carbon-free sources like nuclear, hydropower, wind, and solar.  Carbon dioxide emissions from electricity generation were 40 percent below 2005 levels at the end of 2020.  Investments in wind and solar energy accounted for 75 percent of all electricity capacity additions in the U.S. in 2020.

Updated October 2019

Emerging Energy Solutions for Residential Customers

Today, customer expectations of their local electric company are changing and often are set by other industries. To assist their member companies in reimagining the customer service model and creating a more seamless experience for residential customers, EEI and IEI collaborated to develop a book of case studies that highlight the different ways in which EEI and IEI member companies are moving forward to reimagine customer service. These case studies--developed as part of the EEI Customer-Centricity Initiative--cover five key areas: smart home energy management; online energy marketplaces; low- to moderate-income customer solutions; customer notification and engagement; and residential bill payment options.

November 2018

EVs are 1 Million Strong: The Road Ahead

Lisa Wood

In September, electric vehicle (EV) sales shattered records. Nearly 45,000 EVs were sold that month—a 25-percent increase from the prior month and a 100-percent increase over the same month last year. There are now 1 million EVs on U.S. roads.