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Emerging Energy Solutions for Residential Customers
June 2019
To assist their member companies in reimagining the customer service model and creating a more seamless experience for residential customers, EEI and IEI collaborated to develop a book of case studies that highlight the different ways in which EEI and IEI member companies are moving forward to reimagine customer service. These case studies—developed as part of the EEI Customer-Centricity Initiative—cover five key areas: smart home energy management; online energy marketplaces; low- to moderate-income customer solutions; customer notification and engagement; and residential bill payment options.
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Electric Companies Are Committed to a Clean Energy Future: 10 Things You Should Know
April 2019
Electric companies are committed to investing in a clean energy future.  In 2018, more than one-third of all electricity generated nationwide came from zero-emission sources like nuclear, hydropower, wind, and solar.  Carbon dioxide emissions from electricity generation were 27 percent below 2005 levels at the end of 2018. Investments in wind and solar energy accounted for 50 percent of all electricity capacity additions in the U.S. between 2014 and 2018.   
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